Canon Announces Delays and Closures Due to The Coronavirus
Canon EOS R5 delayed because of the COVID-19 pandemic
Canon Rumors reports that Canon EOS R5 and EOS R6 are currently “both running at less than 1/4 of Canon’s manufacturing capacity.” Due to the Coronavirus Canon closed down some of its factories, so the previously planned production is unreachable.
The camera was supposed to make its public debut at this year’s The Photography Show in Birmingham. The show however has been postponed for September, so this is not possible.
What are the options for Canon? It is rumoured that the company takes two of them under consideration. The first is to launch the cameras as planned in June and July, but in limited quantities. Another option is to postpone the launch until fall, most likely October 2020, and release both cameras in sufficient quantity to meet the customers’ demand.
But this is not the only problem that Canon is facing at the moment.
Canon closes repair centres in the USA
Only a few days after the Nikon’s announcement about the repair suspension, Canon follows the competitor’s steps. The official statement says about shutting down its service centres in New Jersey, California, Illinois and Hawaii “until further notice.”
“Due to the ‘stay at home’ directives from authorities in California, New Jersey, Illinois, and Hawaii, as well as local ‘Shelter in Place’ orders, our Canon service facilities in those states are temporarily closed until further notice,” reads the announcement. “Products needing repair can be directed to our Factory Service Center in Newport News, Virginia.”
Walk-in service is not available, even at the Virginia location, so if you need to set up a repair, you should do so online using the button “Request Product Repair”.
“Again, we sincerely appreciate your patience and understanding as we continue to monitor the ongoing situation and follow the advice and guidance of federal and state authorities,” says Canon. “The health and well-being of our customers, clients, and employees remain our top priority during this difficult time.”
The Coronavirus has also influenced our activity. Check out how Dental Photo Maser is coping with the COVID-19 pandemic.